As a Manager with Stampin’ Up! I received an email yesterday regarding the update about the Blendabilities, it made me really sad. I have loved learning the art of coloring with alcohol markers. This morning I posted on Facebook that I had good news and bad news… (the good news is an awesome new release of a Photopolymer set) and here is that bad news…
At the end of February, Stampin’ Up! decided to turn off the order numbers for the entire line of markers after numerous quality issues were discovered. From then until now, we waited… hoping for good news. Unfortunately, the news wasn’t what we were all hoping for… Stampin’ Up! has decided that the entire line of Blendabilities Markers is now discontinued. Not all markers are defective. In fact many are not, so the markers you have may be just fine. But the percent of those that were defective was growing, and Stampin’ Up! realizes it’s not in their best interest to offer products that do not meet their high quality standards. And the manufacturer is unable to correct the problem in a manner that would also provide us with a viable solution. I am personally very grateful that Stampin’ Up! has such a strong commitment to quality and feel they are doing the right thing. Hopefully they will find a new manufacturer in the “near” future… we can hope right? Thanks friends.
Q & A
Q: Will the Tuxedo Black Memento Pad (item #132708) and the Tuxedo Black Memento Pad Refill (item #133456) still be available for purchase?
A: Yes. These items will also be featured in this year’s annual catalog.
Q: What are the quality problems with this product?
A: When the tip is welded to the barrel, the welding process can leave microscopic (invisible) holes in the marker tip. This leads to accelerated evaporation of the alcohol in the ink.
Q: Are all Blendabilities markers defective?
A: No. Most Blendabilities markers work as intended. We ask that you use your best judgment to determine whether your product is in good condition or if you need a refund.
Q: Why did it take so long for Stampin’ Up! to discover this problem?
A: Over the months we’ve noticed quality issues with this product, but they were within normal tolerance. We’ve also received some great feedback and know that many of you have thoroughly enjoyed working with Blendabilities. However, when corrections and complaints became more and more frequent, we increased the sophistication of our quality testing. This led to discoveries that meant we had a serious problem with the product line. Although these are still great markers, our manufacturer is now reporting a 30 to 40 percent fail rate before they are shipped to Stampin’ Up!—which is unacceptable.
Q: If I selected Blendabilities as my Sale-A-Bration item and it is on backorder, do I have to choose another Sale-A-Bration item?
A: Yes. We have fourteen other Sale-A-Bration items from which to choose.
Q: Now that Blendabilities are no longer available as a Sale-A-Bration redemption item, will our remaining Sale-A-Bration items run out more quickly?
A: With Blendabilities no longer available as a Sale-A-Bration option, it is anticipated that the demand on other Sale-A-Bration items will be higher than forecasted. For that reason, all Sale-A-Bration items (with the exception of stamps) will now be “while supplies last.”
Q: What are the positives coming out of this?
A: We’ve learned that alcohol-based markers are very popular with our demonstrators and customers. Knowing that you’ve enjoyed all of the coloring options provided by alcohol-based markers helps us chart a course for finding a reliable product line that will truly meet the needs of our demonstrators and customers.
Q: I purchased and received Blendabilities. They are defective. What do I do?
A: Let your demonstrator know ASAP. The deadline for returns is currently June 15th.
The following products will no longer be unavailable:
Item Number | Product Name |
133624 | Wild Wasabi Stampin’ Blendabilities |
133626 | Soft Sky Stampin’ Blendabilities |
133625 | Pink Pirouette Stampin’ Blendabilities |
133623 | Bermuda Bay Stampin’ Blendabilities |
131002 | Wisteria Wonder Assortment Blendabilities |
131005 | Smoky Slate Assortment Blendabilities |
129370 | Skin Tone Assortment Blendabilities |
131003 | Rich Razzleberry Assortment Blendabilities |
130997 | Pumpkin Pie Assortment Blendabilities |
130999 | Old Olive Assortment Blendabilities |
131001 | Night of Navy Assortment Blendabilities |
130994 | Melon Mambo Assortment Blendabilities |
130998 | Daffodil Delight Assortment Blendabilities |
131004 | Crumb Cake Assortment Blendabilities |
129369 | Color Lifter Blendabilities |
130995 | Cherry Cobbler Assortment Blendabilities |
130996 | Calypso Coral Assortment Blendabilities |
131000 | Coastal Cabana Assortment Blendabilities |
139922 | Sale-A-Bration Calypso Coral Blendabilities |
139923 | Sale-A-Bration Coastal Cabana Blendabilities |
139924 | Sale-A-Bration Cherry Cobbler Blendabilities |
139925 | Sale-A-Bration Crumb Cake Blendabilities |
139926 | Sale-A-Bration Daffodil Delight Blendabilities |
139927 | Sale-A-Bration Melon Mambo Blendabilities |
139928 | Sale-A-Bration Night of Navy Blendabilities |
139929 | Sale-A-Bration Old Olive Blendabilities |
139930 | Sale-A-Bration Pumpkin Pie Blendabilities |
139931 | Sale-A-Bration Rich Razzleberry Blendabilities |
139932 | Sale-A-Bration Smoky Slate Blendabilities |
139934 | Sale-A-Bration Wisteria Wonder Blendabilities |
So it is with much sadness that we say good-bye to Blendabilities… Please contact me asap if you have any issues with yours so I can assist you (if you purchased them from me). You will likely notice that I am going to use mine for my own personal cards, for cards I sell, and for challenges.
Onto some good news- Stampin’ Up! released the newest (and last) monthly Photopolymer stamp set. The reason it is “the last” monthly release, is that it was a trial to see if people liked these stamps. Clearly the numbers do not lie- the top selling six stamps in the new Occasions Catalog are all Photopolymer stamps! I do adore stamping with them, it is so easy to line up and get beautiful stamped images.
So here is our new “Just Kidding” set- how funny are these sentiments? Of course this is going on my next order!
And here are the new weekly deals- looks like a nice array of spring products to me!
This is the flyer should you want to print it or see it in a bigger format: Flyer_PP_JustKidding_03.10_US
Well, thanks for stopping by tonight. Would love to hear your thoughts about our Blendabilities… just curious if loved them as much as me?
Thanks,
Okay, I love the new stamp set. very cute.
Sariah
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It’s very sarcastic, thanks Sariah!
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